Refund Policy For Only Growth Marketing Services
1. Refund Eligibility
1.1 Only Growth is committed to delivering high-quality marketing services to our clients. If you're not satisfied with the services you have received, you may be eligible for a refund, subject to the terms and conditions outlined in this policy.
1.2 Refund eligibility is determined on a case-by-case basis and may depend on factors such as the type of service purchased, the reason for dissatisfaction, and adherence to any agreed-upon project milestones or timelines.
2. Refund Requests
2.1 To request a refund, you must contact our customer support team at firstname.lastname@example.org within 7 days from the completion date of the service.
2.2 Refund requests must include a detailed explanation of the reasons for dissatisfaction and any relevant supporting documentation.
3. Refund Process
3.1 Once we receive your refund request, our team will review the information provided and assess whether the request meets the eligibility criteria.
3.2 If your refund request is approved, we will issue the refund within 3 business days using the same payment method used for the original transaction.
3.3 If your refund request is denied, we will provide you with a clear explanation of the decision.
4. Non-Refundable Items and Services
4.1 The following items and services are non-refundable:
- Any completed work or services that have already been delivered and accepted by the client.
- Any third-party expenses or costs incurred on your behalf.
- Any services provided as part of a package or bundle where individual services are not eligible for refund.
5.1 If you wish to cancel a service before it has been completed, you may be eligible for a partial refund based on the work completed up to that point. This will be determined by Only Growth on a case-by-case basis.
6. Changes to Services
6.1 If you request changes to the scope of work or services after the project has commenced, any additional costs incurred may not be eligible for refund.
7. Contact Information
If you have any questions or concerns about our refund policy, please contact our customer support team at email@example.com
Only Growth reserves the right to modify or amend this refund policy at any time. Changes will be effective upon posting the revised policy on our website.---
Cancellation Policy for Only Growth Marketing Services
1. Cancellation of Services
1.1 Only Growth understands that circumstances may arise where clients need to cancel or modify their marketing services. This policy outlines the procedures and terms associated with such cancellations.
2. Cancellation Requests
2.1 Clients who wish to cancel or modify their marketing services must provide written notice to Only Growth via email or written correspondence. The notice should include the client's name, project details, and the reason for the cancellation.
2.2 Cancellation requests will be reviewed on a case-by-case basis to determine eligibility for refunds or adjustments.
3. Refund and Adjustment Criteria
3.1 Refunds or adjustments for cancelled services will be based on the stage of the project and the work completed up to the cancellation date.
3.2 If a cancellation request is received before any work has begun, the client may be eligible for a full refund minus any applicable administrative fees.
3.3 If a cancellation request is received after work has commenced but before the project's completion, the client may be eligible for a partial refund based on the work completed up to the cancellation date.
3.4 Any third-party expenses, costs, or vendor fees incurred on behalf of the client will not be eligible for refund.
4. No-Show Policy (In-Person Meetings)
4.1 For in-person meetings scheduled between Only Growth and the client, if the client fails to attend the scheduled meeting without providing advance notice, Only Growth reserves the right to charge a no-show fee or rescheduling fee, as applicable.
5. Change of Scope or Modification
5.1 If the client requests changes to the scope of work or services after the project has commenced, Only Growth will assess the impact of these changes on the project timeline, costs, and resources. Additional fees or adjustments may apply.
6. Contact Information
For any questions or concerns about our cancellation policy, please contact our customer support team at firstname.lastname@example.org
Only Growth reserves the right to modify or amend this cancellation policy at any time. Changes will be effective upon posting the revised policy on our website.